Shipping policy
Shipping Policy – Lux Loft
Last updated: October 2025
At Lux Loft, we’re committed to making your shopping experience seamless and enjoyable — from browsing to delivery. We proudly offer free shipping on all orders across the United States, ensuring your favorite décor pieces arrive safely and on time.
Order Processing
All orders are processed within 1–3 business days after your purchase is confirmed. You’ll receive a confirmation email once your order has been placed, and another email when your order has shipped.
Shipping Time
Our estimated delivery times within the U.S. are typically 5–10 business days, depending on your location and product availability.
Please note that during high-demand seasons or holidays, slight delays may occur — but we’ll always keep you informed.
Free Shipping
Lux Loft offers free standard shipping on all orders — no minimum purchase required. This applies to all home décor, lighting, and seasonal collections shipped within the United States.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Tracking details may take up to 48 hours to update after dispatch.
International Shipping
At this time, Lux Loft ships exclusively within the United States. We’re working to expand our delivery regions soon.
Delivery Issues
If your order hasn’t arrived within the expected time frame, please contact us at LuxLoft.usa@gmail.com. We’ll promptly look into it and assist you in resolving any delivery concerns.
Need Help?
For questions about your order or shipping details, reach out to our support team at LuxLoft.usa@gmail.com — we’re always happy to help.